Warranty Information

ASPEN AUTO CLINIC 3-Year / 36,000-Mile Warranty

This 3-Year / 36,000-Mile Warranty (“Warranty”) is between you, the “Owner” of the vehicle listed on the repair invoice (“Covered Vehicle”), and Aspen Auto Clinic LLC, a Colorado liability company (“Aspen”). This Warranty replaces in its entirety all previous Aspen warranties.

This Warranty is personal to you, the Owner, and nontransferable to any future owner of the Covered Vehicle. This is also a 3-Year / 36,000-Mile Warranty, which is subject to the limitations outlined below.

Aspen warrants that repairs and services performed at an Aspen location will be free from defects in materials and workmanship. This Warranty only applies to Aspen-provided and installed parts and services (“Covered Repair”). Labor and repairs using customer-provided parts are not covered by this Warranty. In addition, this Warranty only applies to defective parts installed and repairs made on the date the Covered Repair was performed (the date on the Covered Repair invoice). This Warranty does not apply to repairs necessitated because of your actions or inactions, including, but not limited to, vehicle misuse or abuse, normal wear and tear, commercial use, failure to perform ongoing vehicle maintenance and service, or third-party or DIY repairs or service. In addition, any Warranty time or mileage limitations are calculated according to the date of your original repair and/or your vehicle’s odometer reading at the time of service and noted on your repair invoice. However, any time limitations will be extended by the number of days your vehicle is undergoing a Covered Repair, and this Warranty will not expire while your vehicle is undergoing a Covered Repair according to this Warranty’s terms.

If this Warranty applies, as determined by Aspen in its sole discretion, Aspen may choose to replace the defective parts and/or make remedial repairs at no charge to you or refund the Covered Repair invoice amount minus any previously refunded amounts and/or value of previously performed remedial repairs.

In no event will the total value of the Covered Repair or amounts paid under this Warranty exceed the amount you paid for the original repair or service (the invoice amount associated with the Covered Repair). In addition, if you choose to have non-warranty work performed at the same time Aspen is providing warranty work, you expressly agree and understand that you are responsible for the payment of all non-warranty services.

If the Covered Vehicle breaks down within a twenty-five (25) mile radius of an Aspen location, you agree to return the vehicle to an Aspen location for the Warranty work. If the Covered Vehicle breaks down outside of a twenty-five (25) mile radius of an Aspen location, then you may take the Covered Vehicle to an unaffiliated repair shop; however, for this Warranty to apply, you must obtain Aspen’s prior written approval before having any diagnostics or repairs performed. You are responsible for the expense of transporting the Covered Vehicle to an Aspen location or unaffiliated repair shop for repairs.

If you receive Aspen’s approval to have an unaffiliated repair shop conduct the necessary diagnostic tests and make the Covered Repair, you are responsible for paying the unaffiliated shop for the diagnostic tests and Covered Repair. You must then bring a copy of the itemized repair invoice and your payment receipt to an Aspen location within ninety (90) days the Covered Repair to be reimbursed for the approved Covered Repair, otherwise, Aspen, in its sole discretion may decline to honor this Warranty. In no instance will Aspen reimburse you for diagnostic tests or repairs unrelated to the Covered Repair Aspen authorized the unaffiliated shop to perform.

As this Warranty covers most, but not all parts and repairs, and the coverage for parts and repairs may vary based on the specific parts installed and repairs made, please ask us for a current list of the Covered Repairs and associated time and mileage limitations. You can also find a current list of Covered Repairs and associated time and mileage limitations on our website: www.aspenautoclinic.com/warranty. This Warranty specifically excludes commercial vehicles, which are vehicles used primarily for business and not personal use, auto body, paint, molding, tires, and glass repairs.

For this Warranty to apply, you are also required to provide proof (service receipts or other documentation identifying your vehicle, the date of service, and the service performed) that you are properly maintaining your vehicle, if the repair you want covered could be caused by improper vehicle maintenance, as Aspen may determine in its sole discretion. At a minimum, you must show proof that you are following all manufacturer recommendations regarding service and replacement intervals for your vehicle’s fluids and parts. If you use Aspen for all your vehicle service and maintenance requirements, then Aspen will have your vehicle’s complete service and maintenance record. You are also responsible for making sure that your vehicle’s warning lights and gauges are functioning, and that you immediately respond to and/or turn off your vehicle when a warning indicator is comes on.

THIS WARRANTY IS THE EXCLUSIVE WARRANTY AND IS PROVIDED INSTEAD OF ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED. THIS WARRANTY IS YOUR EXCLUSIVE REMEDY WITH RESPECT TO ANY CLAIM RELATING TO ASPEN REPAIRS OR SERVICES, WHETHER ARISING AT LAW OR AT EQUITY, UNLESS OTHERWISE PROHIBITED BY LAW.

If a Covered Repair is due to a manufacturer defect and Aspen performs a Covered Repair associated with that defect, you give Aspen’s agent authority to collect from the manufacturer any amounts related to the defect and Covered Repair, as well as assign to Aspen all your rights to and in such amounts. In addition, you expressly agree to cooperate with Aspen in enforcing your rights as it relates to any defective manufacturer part. You also agree that if Aspen pays for Covered Repair, you assign to us your right to recover the cost of the Covered Repair from any third party. You may not impair Aspen’s right to recover or waive your right to recover without Aspen’s prior written approval.

You agree and acknowledge that this Warranty is binding upon your heirs, executors, administrators, and other legal representatives.

Should any provisions of this Warranty be determined by a court of competent jurisdiction to violate or contravene any applicable law or policy, such provision will be severed and modified to the extent necessary to comply with the applicable law or policy, and such modified provision and the remainder of the provisions hereof will continue in full force and effect.

You agree that any delay or omission on the part of Aspen to exercise any right under this Warranty will not operate as a waiver of such right or any other right; and that a waiver of any right of Aspen on one occasion will not be construed as a bar to or waiver of any right on any future occasion.

Aspen may discontinue or amend, in whole or in part, this Warranty at any time, in its sole discretion, and without notice to you.

You acknowledge and agree that this Warranty will be interpreted under and enforced in accordance with the laws of the State of Colorado without regard to its conflicts of laws rules, and you consent to the jurisdiction and venue of the 4^th Judicial District, State of Colorado.

If any act at law or in equity is necessary to enforce or interpret the terms of this Warranty, the prevailing party shall be entitled to reasonable attorney’s fees and costs.

If you have any questions regarding this Warranty or receiving approval for an unaffiliated shop repair, please do not hesitate to contact Aspen’s General Manager, by calling (719) 280-6799 or emailing hello@aspenautoclinic.com. No other Aspen employee or agent has the authority to approve a third-party repair or change or waive this Warranty’s terms or conditions. You can also find a copy of this Warranty online at www.aspenautoclinic.com/warranty.