Our Customer Reviews - Union
What Our Customers Are Saying
1619 N Union Blvd. Colorado Springs
18:37 14 Jan 19
I've been a customer of Aspen Auto Clinic for 4 years. They are awesome. They have gone the extra mile again to make me and my old car (I call it my old dog) happy by filling tires with air when I brought it in with low tire questions and checking out the entire car when it was having starting problems recently. All at no cost because there was nothing wrong. Wow. I didn't expect that, I was prepared to pay some service charge if nothing was found of course. But nope! They are amazing and I know that I can relax and be assured that my car will be in good hands always. Also, I'm always so appreciative of their courtesy (no fee) in-house shuttle service to and from my home when my car has to stay in the shop for a long time. That is very helpful. The drivers are kind and great drivers and yes, I always tip the driver. That means so much. You all rock, Aspen!
18:14 13 Jan 19
Took my El Camino to them for an engine rebuild. They've worked on it before so I trusted them with it. With any big job like that we ran into some problems, but all the guys there went above and beyond to make everything right and make the finished product as perfect as it could be. They let me come in any time to check things out and allowed me to hang out while they worked on getting the car fired up for the first time. Nate personally kept in touch with me on the progress of the build and any hiccups that occurred. The way those guys handled everything, proved they cared and took pride in their work, will keep me coming back for future service without a doubt.
00:37 08 Nov 18
Staff was friendly and helpful. Their driver who was able to get me back to work quickly after I dropped off my vehicle. I will definitely use their services in the future.
23:25 09 Dec 18
Been coming back time and again to have my vehicles serviced by Aspen on Union...have appreciated their responsiveness and good work
22:17 01 Mar 19
Just finished with a quality service and customer service experience. These folks are not only good at what they do, but they explain precisely what needs repairing , why it needs attention and what they are doing with your vehicle. That's a real rarity in the mechanical world. I now know more about some of my vehicle parts than I ever knew I could. Mike's a patient and friendly teacher. I felt my family's car was in good hands there. Thanks very much, guys. Beth and BJ...
23:19 07 Mar 19
A++ service – HIGHLY RECOMMENDED I took my jeep in for some misfire codes and acceleration problems. Mike and Nathan were very transparent with me in communication and did an excellent job working with me to solve the problem. The catalytic converter was the culprit here and the repairs were made in a very timely manner. Will refer others and do business in the future! Thank you Aspen Auto Clinic – (Union Location)
15:33 11 Mar 19
Mike was super helpful in a time of frustration regarding previous shops that had taken advantage of our need to find excellent repairs without going over budget. They were very informative and explained everything.We will recommend and return for future work.
14:14 11 Mar 19
I can't "Thank You and your Staff" enough for the clarification of service done to my newly purchased vehicle. I will definitely be back, I have other vehicles for you to service. Thank you again for everything.
A++ service – HIGHLY RECOMMENDEDI took my jeep in for some misfire codes and acceleration problems. The management was very transparent with me in communication and did an excellent job working with me to solve the problem. The catalytic converter was the culprit here and the repairs were made in a very timely manner. Will refer others and do business in the future! Thank you Aspen Auto Clinic – (Union Location
Great personable customer service, I am very gun shy about any automotive work but these guys made me feel comfortable. I didn't feel like they were being dishonest whatsoever, nor were they condescending in any way! Very happy and looking forward to a great relationship here. This was my first time here and first vehicle. I now plan to bring all my vehicles here in the very near future.
I've used aspen auto clinic many times and each time it's great and personable. In the past I've used other auto shops and I've always felt like they were trying to trick me into paying for work I didn't need and felt like the work they did do was subpar....with aspen auto clinic I don't have that concern. They are honest and do great fast work.
Alice Schwartz Folk
Linda Carano DePaula
ANYONE WHO NEEDS WORK DONE ON THEIR CAR, I HIGHLY RECOMMEND ASPEN AUTO CLINIC ON UNION. ANYONE WHO KNOWS ME ,KNOWS HOW MUCH I LOVE MY VW BUG. I TOOK MY CAR TO ASPEN AND THEY TREATED HER LIKE I WANTED THEM TO. THANK YOU ASPEN. LINDA
This place is what you would just imagine. A place that you would think only exists in a fantasy world... Seriously! From the time they answer the phone to the time you drive off. I like that the owner of the place gets involved and works there in the shop. Everyone there is caring, wonderful, and knowledgeable. Many, many thanks to all of you! You are amazing and will never go to anyone else again.Tonie and David
The only place I'll go to keep my baby running like a new car!
Jennifer Olivia Gebhart
Great place, --courteous, quick thorough and great price
Mary Rafferty Hertzog
Best mechanics in town!!!! Great service - have been going there for twelve years! Honest, caring people.
Comprehensive and honest work as well as friendly and courteous. They've done work on our '97 RAV 4 on two occasions now and we highly recommend them. We look forward to doing business with them again!
James B. Lewis
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