23:04 27 Dec 18
Hey these guys are great! Good service at very decent prices, Juan and Mark are the best! Thank you guys so much for what you did for me, I would appreciate your grate service!
18:37 28 Oct 18
These people are all wonderful! My car is working and sounding like it should now. They were very fast at getting everything fixed. Went in to have them figure out a noise coming from my car that turned out to be the caliper. Had my car back to me the next day in time for work. Customer service is as great as their repair time. I highly recommend them for all your car needs!
18:35 25 May 19
I had an issue with the clutch, and was referred to Aspen Auto. They said it needed a new master cylinder and slave cylinder and that it may need a new clutch. The clutch was in tact and they only fixed the cylinders. They could have said it needed more work than it did and gotten away with it, but they didn’t and we’re honest. They did a thorough inspection and let me know about what needs work and what issues the car has. I am very happy with my service and will go there from now on.
18:50 20 May 19
Outstanding service, friendly staff and best-of-breed knowledge and experience levels are on display at every visit. I am a loyal customer now, having defected from the dealer-knows-best herd. Byron, the incredibly-knowledgeable mechanic servicing my BMW, fixed a major problem with my engine by *correctly* diagnosing the root cause as a pair of vacuum lines -- *not* the replacement of my car's two turbos, as the dealer's service staff had recommended. Byron's wisdom, experience and forensic acumen saved me roughly $7K in needless repairs. Total bill: a little over $300. Without question, my expensive service days with the dealer are over: Aspen is my BFF 'go-to' from now on!
20:14 28 May 19
This is above and beyond the best Auto Clinic. They always go the extra mile to ensure a thorough job at a reasonable price. I have been using them for years and I am always pleased with their service.
Aaron Van Zoeren
00:09 17 May 19
Great service! I've been coming here for years now. They aren't going to do cheap work, so you're always getting quality work done (and it shows)! They also don't try to make you do more than you really need for your car. They tell you everything they see, but always help you find the best plan for what is most urgent. They've helped me out so many times, I recommend them to anyone I know!
18:40 26 Apr 19
We just moved here from CA and I needed our vehicles serviced (oil changed etc). I found Aspen online and read reviews. Since they were close to my home and looked like a good shop, I decided to give them a try. Their service was great and I loved the way they gave me a review of my vehicle’s condition. I will be coming back and would recommend them
17:32 07 Jun 19
This place is incredible! Ended up having my Jeep towed here for overheating. Called several shops who couldn’t help me for several days. I called Diane and she got me right in. While they were inspecting it I ended buying a new car and trading my Jeep in. I called to let them know, and offered to have the inspection paid for, they told me I owed them nothing. Diane was so nice she gave me advice on GAP insurance and told me that she used to work at a dealership and could answer any questions that I had. All this great service, and I didn’t even pay them a penny. Highly recommended if you’re looking for a mechanic with great customer service. Any needs I have with my new car I’ll be sure to bring to them.
16:29 16 Jun 19
After my truck broke down and having it towed to them late Friday afternoon. The gentle men told us they where pretty busy and that they may not be able to get to it until Monday. It is are only vechile and we would be left all weekend without transportation. They ended up being able to get it in quickly and was able to find the issue and get it fixed within a few hours before closing at 6:00pm. They where a life saver and we can't thank them enough!
18:03 23 Jul 19
My first time there, these guys treated my like an old friend or family member. They looked out for my best interest even though that wasn’t what was best for their bottom line, and definitely earned my trust. I will be back.
02:58 27 Jul 19
I CALLED IN CONCERNING A KNOCKING SOUND WHEN I START MY CAR TALKED TO NATE, WAS ABLE TO HAVE MY CAR DROPPED OFF AFTER WORK AND HE GOT ME AN UBER HOME. TOLD ME WHAT WAS WRONG WITH MY CAR THE NEXT DAY, GAVE ME AN ESTIMATE AND ASK PERMISSION TO START WORKING ON IT ASAP. IN ADDITION TO MY CAR ISSUE, DID ANOTHER INSPECTION AND SUGGESTED TO DO BRAKE FLUSH AND REPLACE CABIN FILTER. MY CAR WAS REPAIRED AND READY FOR PICKUP EARLY ON THE THIRD DAY. SERVICE WAS FAST. THANKS!
16:08 12 Jul 19
The front office was very friendly and personable. Knew their business well, ensured all possible savings on parts were obtained and applied. Would easily recommend.
14:21 04 Aug 19
Very friendly and personable. Service was good. Pleased to know that my issue of flat tire wasn't expensive. I worry at times being a female going to be places.
00:02 29 Aug 19
These guys were very helpfully on the repairs of my car and didn't make any unnecessary replacements. I truly felt like they knew the proper channels for fabricating parts instead of replacing whole systems. It helped to save me money on a big repair.
18:40 30 Aug 19
Diane was very pleasant and helped me understand the pre-purchase inspection report. Turns out, they helped me spot a lemon. I will definitely use Aspen again.
18:42 01 Oct 19
Every business should take the time and effort that Aspen Auto does for its customers. I recently acquired a used range rover sport. These vehicles are notorious for being luxury with a steep price. There is no high pressure sales, there is never any rush to make a decision, and they are in the business to serve the vehicle and customer best. Erick and Aspen on union were very up front and transparent about their process of inspection, the cost, and the attention to detail they have as a company. Obviously they found multiple issues with my vehicle but provided a full list of "green, yellow, and red" issues. Then explained clearly any issues that were deemed a safety concern. I had my oil changed and received the report and will be scheduling the most important item first.They also paid for my uber to and from work so there was no inconvenience for them keeping my car.They have both a print out and a lo file personalized car health report that show and document all work performed*with pictures.As a car owner, as a father, as a consumer you should never expect to receive the cheapest items... you should demand respect, transparency, service, and honesty.ASPEN AUTO CLINIC HITS ALL MARKS
18:40 19 Oct 19
Had a great experience! Took my wife’s car there Bc I couldn’t figure out what was wrong! Two days later I am happy with the price and the service we received! Will definitely take our cars there again!
18:53 25 Oct 19
Aspen Auto is the way to go. I drive an Audi and their expertise with European cars is exceptional and their pricing very reasonable. They were able to locate my electrical issues and more in a timely manner. I highly recommend them.
21:40 17 Sep 19
My car would not start, so they were able to come tow the car. And they did a diagnostic. Throughout the whole process of getting my car fixed they stayed in contact with me. Offered to text if that was more accessible for me. Overall they made sure I was well aware of everything. They offer great service and I would recommend to anyone.
22:20 05 Sep 19
Nate, the shop manager, might possibly be the best car mechanic I've ever interacted with. Here's my situation, med student with a broken down vehicle during a road-trip and limited funds to work with in general. In order to save me money, he helped figure out what absolutely needed to be done now for the vehicle to safely run and get me home as well as other things that I think best to leave up to him to tell. He was easy to work with, empathetic, and clearly went above and beyond to help me get home. USAA Roadside Assistance told me they were their highest rated shop in the area and to choose them. I'm definitely glad I did.
Personalized service, shuttle, detailed explanations
Great place, great people.
Super service with terrific communications. They do an excellent job in finding and explaining the problem so that even an automotive challenged person like me can understand.
I was on vacation in Colorado Springs with my family recently. When I went outside to load my truck I noticed a large puddle of antifreeze underneath it. My insurance company recommended Aspen Auto Clinic so I rushed it over to them. I explained that we needed to get back on the road ASAP and that we were already checked out of the hotel. They went to work and had us back on the road within a few hours. They even scheduled an Uber for me to get me back and forth from the hotel! I can’t say enough nice things about this great company. Great service and very professional! Thank you!
Fantastic honest service-the team here is good about not fixing stuff that doesn’t need fixing just to jack the bill up. And that warrantee...!
They are a complete one stop shop. Very clean. Certified techs very helpfull
I had my car towed here after I was T-boned. Though my car won’t be getting fixed here (insurance reasons), Juan was very patient with me and answered my questions. When I have future car issues, I will gladly return
Great Service! If you have a foreign car let Aspen Auto Clinic take care of you! They are Customer Service oriented and know foreign cars!
Leslie Nena Dominguez
Great experience and the service is awesome they got my jeep fixed up and gave me a ride to and from work � Thank you soo much!!!
M S Adil
Great service. I have been going here for years and don’t plan to change!
Great staff! It was really nice to get a tour! They were nice enough to find a way to work me in. Good prices as well. Great experience!
Great service as always. They've my business as long as I own automobiles. ��
Very friendly no surprises I will definitely recommend them
Nancy Kline Hicks
Always looking out for my best and honest with what needs work now and what can hold off for a while.
Scott was awesome today. Very hospitable, and very easy to negotiate with. The mechanics fixed my car right up, and it runs beautifully. Thank you for such an awesome experience!
Diane Harvey Harmon
Melinda Cross Bruechert
Gregory C. Doan
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